Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict

Price: $12.87
(as of Jun 22, 2024 21:53:32 UTC – Details)

Practical strategies to manage conflict in both personal and professional relationships

Conflict is an unavoidable aspect of human existence, so it’s vital to develop communication skills that will help you navigate these challenging moments. With The Conflict Resolution Playbook, you’ll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth.

You’ll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you’ll gain a better understanding of conflict itself―where it comes from, why it cuts so deep, and how it can be of value.

Improve your communication skills with:

Back to the basics―Identify humankind’s core psychological needs―identity, safety, care, autonomy, growth, and stimulation―and how they relate to conflict.Real-world advice―Learn to recognize different communication styles, collaborate on solutions, practice assertiveness, and more, through relatable scenarios and actionable strategies.The written word―Discover tips for avoiding or resolving common digital communication issues and boost your text-based communication skills.

Learn how to improve your communication skills and develop the tools you need to navigate your way through any conflict.

From the Publisher

Hone your conflict resolution skills with:

Gain a fundamental understanding of our psychological needs and how they relate to conflict and conflict resolution.

Get step-by-step instructions, do/don’t lists, and sample conversations that help you put these strategies into practice.

Go beyond face-to-face communication with suggestions for applying everything you learn to emails, texts, and more.

Publisher ‏ : ‎ Callisto (December 8, 2020)
Language ‏ : ‎ English
Paperback ‏ : ‎ 168 pages
ISBN-10 ‏ : ‎ 1647399521
ISBN-13 ‏ : ‎ 978-1647399528
Item Weight ‏ : ‎ 2.31 pounds
Dimensions ‏ : ‎ 6 x 0.42 x 9 inches